How payment works
Harmony Angels is a private-pay home care agency. That means families pay directly for the care they schedule — there is no Medicare or Medicaid billing. Medicare is designed for skilled nursing and medical services, not for the non-medical in-home support we provide: companionship, personal care, meals, and daily assistance.
If your parent has a long-term care insurance (LTC) policy, it may cover a significant portion of these costs. We accept qualifying LTC insurance policies and can help you navigate the claims process. Bring your policy documents to your free in-home assessment and we’ll review what applies.
The scenarios below give you a concrete sense of what different levels of care typically look like. For an accurate picture of what care would cost for your parent specifically, the right starting point is a free in-home assessment — it takes the guesswork out of planning.
Questions about payment?
A care coordinator can walk you through options before you commit to anything.
(470) 942-3244What different levels of care look like
These examples describe typical care commitments — the kind of schedules families settle into once we’ve matched a caregiver and built a care plan together.
The Companion Visit
For parents who are largely independent but benefit from regular company, help with meals and errands, and a reliable person who checks in.
A few hours, a few days per weekThis is typically the starting point for families who want to address isolation or help a parent keep up with the smaller tasks that have started to slip — grocery runs, a home-cooked meal, light tidying, and genuinely good company. Visits are scheduled on a consistent, recurring basis so your parent knows who to expect and when. The same caregiver comes every time.
Typically includes:
- Companionship and conversation
- Medication reminders
- Meal preparation
- Errands and transportation
- Light housekeeping
The Recovery Support Plan
For parents who have just been discharged from a hospital or are recovering from surgery and aren't ready to be home alone.
Higher hours in the short term — often daily presence for several weeksHospital discharge can be a vulnerable time. The Recovery Support Plan is designed to bridge the gap between discharge and independence: daily visits or extended hours for a defined period, with a caregiver who ensures your parent is eating, moving safely, getting to follow-up appointments, and not spending the hardest stretch of recovery alone. This plan is typically time-limited — it scales back as your parent regains strength and confidence.
Typically includes:
- Daily or near-daily visits
- Meal preparation and hydration support
- Transportation to follow-up appointments
- Fall-risk supervision during recovery
- Family updates and observations
The Daily Assistance Plan
For families who need consistent, daily support — not just occasional check-ins, but real help with personal care and meals every day.
Daily visits, representing a meaningful weekly commitmentWhen your parent needs personal care assistance — bathing, dressing, grooming — alongside daily meals and companionship, a recurring daily schedule makes sense for everyone. It gives your parent a predictable routine with a familiar caregiver, and it gives your family real peace of mind. Families who commit to a consistent recurring schedule benefit from more stable planning and caregiver matching from our end, which we're able to reflect in how we structure care for them.
Typically includes:
- Daily personal care (bathing, dressing, grooming)
- Meal preparation and cleanup
- Medication reminders
- Companionship and engagement
- Errands and light housekeeping
The Full Support Plan
For higher-needs clients — those with dementia, significant mobility limitations, or families who need near-daily caregiver presence over an extended period.
Near-daily or daily extended presenceThe Full Support Plan is for clients who need a caregiver there most or all days of the week, for extended hours. This includes clients with memory care needs, those who require scheduled bed repositioning, and families navigating complex situations where a consistent, highly familiar caregiver presence is essential to safety and quality of life. Our care team works closely with your family to build a schedule that works — and to adapt it over time as needs change.
Typically includes:
- Extended daily visits
- Personal care
- Dementia and memory care companionship
- Bed repositioning and skin checks (where applicable)
- Mobility assistance
- Family coordination and regular updates
Common questions
- How is care billed?
- Families are invoiced on a regular basis — typically weekly or bi-weekly — and pay directly. We don't bill Medicare or Medicaid. These are non-medical home care services, and Medicare generally covers skilled nursing or therapy, not the daily living support we provide. If your parent has long-term care insurance, that's a separate conversation — see below.
- Is there a minimum shift length?
- Yes. We require a minimum shift length per visit to ensure your parent receives meaningful, consistent care rather than a rushed drop-in. Your care coordinator will confirm the specifics when you call or during your free in-home assessment.
- Do you accept long-term care insurance?
- Yes. If your parent has a qualifying long-term care insurance policy, it may cover a significant portion of what we provide. Coverage varies by policy — bring your documents to your assessment and we'll review it together and help coordinate the claims process.
- How do I know how many hours my parent needs?
- That's exactly what the free in-home assessment is designed to figure out. We'll come to you, get to know your parent's daily routine, talk through current challenges, and ask about your family's schedule and bandwidth. Then we'll recommend a care plan that actually fits. You're not locked in — schedules can be adjusted as needs change.
- Can we start small and add more care later?
- Absolutely. Many families start with a few visits per week and gradually increase as needs evolve or as your parent gets comfortable with the routine. We can scale up or down, and when care levels change, your parent keeps the same caregiver they've already built a relationship with.
Request a Free In-Home Assessment
The best way to understand what care will look like — and what it will cost — is to have us come out and meet your parent. No obligation.
No cost. No commitment. We come to you.
Or call us directly: (470) 942-3244
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